top of page
photo-home-bd_edited.jpg

The Lounge

The only white-label multi-solutions platform that automates customer relations at every stage

Our assistance solutions

We keep in touch with your passengers wherever they are.

#Before departure

Automated customer support through an Expert virtual assistant.

  • Customer support
     

  • Modification/Cancellation

  • Regulations
     

  • 24/7

#At the airport

A unique solution to accompany your passengers at the airport.

  • Well-informed passengers
     

  • Real-time passenger assistance in case of disruptions

  • An API connected to your tools
     

  • Live communication with your passengers

LOUNGE AIRPORT BLANC.png

#After the flight

An innovative full automation solution for real-time compensation processing.

  • Secure
     

  • Reliable

  • Innovative
     

  • Dedicated to airlines

Our DNA

We believe that our expertise is a vector of agility and growth for your company!

XXX

XXX

XXX

AIRLINE AS
CUSTOMERS
 

ACCOMPANIED PASSENGERS

PASSENGERS' SATISFACTION

Our customers

Testimonials

What we wanted to create with this innovative tool is a travel companion, called beebot, which will help, accompany and reassure passengers throughout their airport journey, in a personalized way.

 

The aim is to create a link during this part of the journey, when we have little control over the communication we want to have with our customers.

sophie-hocquez.png

Sophie Hocquez
French Bee Marketing Director

What we wanted to create with this innovative tool is a travel companion, called beebot, which will help, support and reassure passengers throughout their airport journey, in a personalized way.

The objective is to create a link during this part of the trip where we have little control over the communication we want to have with our customers at that time.

Sophie Hocquez
French Bee Marketing Director

bottom of page